Brand: Sunmed. Report-card status: Concern. Sunmed provides a public lab-results system with lot lookup and subscriber controls. Its current online refund policy states a 60-day satisfaction guarantee, while current product pages advertise a 30-day money-back guarantee. Other concerns include THC/psychoactivity wording and label-documentation consistency in sampled products, plus a historical 2019 FDA warning letter that is kept separate from current 2026 evidence.
Brand Report Card
| Check | Result | Current evidence |
|---|---|---|
| COA access | Pass | Sunmed maintains a public lab-results page and says product packaging uses QR codes and lot numbers to reach reports. |
| Batch matching | Pass | PP-011 matched Organic Full Spectrum CBD Tincture 1000mg to lot 25161 / 0126FSTC and a March 12, 2026 laboratory report. |
| Test-panel coverage | Unknown | The sampled tincture certificate included broad contaminant testing, but CBDCafe has not sampled enough current Sunmed product categories to score brand-wide panel coverage as Pass. |
| Label clarity | Concern | The sampled tincture report showed about 1067mg total cannabinoids against a 1000mg total-cannabinoid label, roughly 6.7% above the seller figure. Other current product messaging also mixes full-spectrum presentation with ND-THC language. |
| THC wording | Concern | Current seller pages include categorical psychoactivity wording, while full-spectrum products can contain measurable THC. CBDCafe does not treat seller statements about subjective effects as guarantees. |
| Refund terms | Concern | The current online refund policy states a 60-day customer-satisfaction guarantee, but current Sunmed product pages advertise a 30-day money-back guarantee. The policy also uses separate 30-day terms for Your CBD Store purchases. CBDCafe records the live 30-versus-60-day online wording conflict rather than selecting one seller statement as universally controlling. |
| Subscription cancellation | Pass | The current Subscribe & Save page says customers can adjust frequency, pause, or cancel without penalties or phone calls. |
| Customer service test | Not Tested | CBDCafe did not contact Sunmed customer service for BR-011. |
| FDA warning-letter check | Concern | FDA issued a 2019 warning letter to Sunflora, Inc./The CBD Store, LLC dba Your CBD Store that specifically referenced Sunmed Tincture and other Sunmed products. This is historical context, not a current-batch finding. |
| Evidence freshness | Pass | Lab access, current product pages, refund terms, subscription controls, the sampled lot record, and FDA history were checked September 5, 2026. |
Lab and Batch Access
Sunmed’s current lab-results system tells consumers to use a product QR code or lot number to retrieve test results. PP-011 matched the Natural 1000mg Organic Full Spectrum CBD Tincture to lot 25161 / 0126FSTC and a March 12, 2026 report.
View Sunmed lab reports · Read PP-011: Sunmed Organic Full Spectrum CBD Tincture
THC and Label Wording
The reviewed tincture certificate reported approximately 29.1mg total THC per bottle, while the seller describes the product as full spectrum and uses wording that says its trace THC is not enough to produce psychoactive effects. A current full-spectrum softgel page also uses an “ND THC” presentation.
CBDCafe records this as a wording concern because individual response cannot be guaranteed from a seller page, and a non-detect result is a laboratory threshold term rather than proof of absolute zero.
Refund and Subscription Terms
Sunmed’s current online refund policy describes a 60-day customer-satisfaction guarantee for purchases from GetSunmed.com and excludes shipping fees from the refund. In contrast, current Sunmed product pages advertise a 30-day money-back guarantee and say the product does not need to be sent back. Because both statements are live, CBDCafe records the online refund window as a Concern rather than treating either number as the single brand-wide rule.
Your CBD Store purchases use a separate 30-day store policy. Sunmed’s current Subscribe & Save page says customers can choose 30-, 60-, or 90-day delivery frequency and adjust, pause, or cancel without penalties or phone calls.
Read the refund policy · See a current 30-day product guarantee example · View Subscribe & Save terms
Historical FDA Warning Letter
FDA issued a November 22, 2019 warning letter to Sunflora, Inc./The CBD Store, LLC dba Your CBD Store. The letter specifically referenced Sunmed Tincture and other Sunmed products in connection with historical marketing and regulatory issues.
This is relevant brand history. It does not establish that current 2026 lots, labels, or seller claims have the same issues.
How to Verify Sunmed Documentation Now
- Use the current Sunmed lab-results page or package QR code to locate the exact lot you are checking.
- Confirm the product, strength, and lot match before comparing cannabinoid or contaminant results.
- Read current refund and subscription terms because online and store policies can use different windows.
- Open the related CBDCafe Product Passport for the named lot when you need batch-specific evidence rather than a brand-level summary.
Review Scope
- Report Card ID: BR-011
- Review level: Documentation Review
- Commercial relationship: No commercial tie recorded
- Customer service test: Not Tested
- Core evidence checked: September 5, 2026
- Refund and subscription terms rechecked: September 11, 2026
- Current status: Concern
Related: All Brand Report Cards · CBD Return Policies and Subscription Terms · CBD Product Passports · CBD COA Access and Label Quality Report