Brand: Aspen Green. Report-card status: Concern. Aspen Green provides strong public COA access and flexible subscription controls, but current return-window language and broad legal wording create documentation concerns.
Brand Report Card
| Check | Result | Current evidence |
|---|---|---|
| COA access | Pass | Aspen Green states that every product has a corresponding third-party Certificate of Analysis, with public access and QR-code routing from product packaging. |
| Batch matching | Pass | PP-003 matched Relief Full Spectrum CBD Balm to batch AG-202603-RB through Aspen Green’s public product and COA system. |
| Test-panel coverage | Unknown | Aspen Green says its products are tested for contaminants including residual solvents, pesticides and heavy metals, but CBDCafe has not sampled enough current product categories to score brand-wide panel coverage as Pass. |
| Label clarity | Concern | The sampled balm expresses package cannabinoids in bottle-level amounts while the COA reports concentration in mg/g, leaving package-total verification dependent on missing mass or density information. |
| THC wording | Pass with context | The sampled balm is sold as full spectrum and its reviewed batch contains measurable THC, consistent with the spectrum designation. This is not a legal-status determination. |
| Refund terms | Concern | Current Aspen Green product/collection copy includes 60-day satisfaction language, while the current return policy and Terms of Sale specify a 30-day return window. |
| Subscription cancellation | Pass | The current Subscribe & Save page says users can pause, skip, swap or cancel anytime with no commitments or fees. |
| Customer service test | Not Tested | CBDCafe did not contact customer service for BR-003. |
| FDA warning-letter check | Pass with limitation | CBDCafe did not identify Aspen Green in FDA’s current cannabis-derived product warning-letter index. Absence from the index is not approval or certification. |
| Evidence freshness | Pass | Core seller pages, refund terms, subscription controls, COA language and the sampled product record were rechecked September 5, 2026. |
COA and Batch Access
Aspen Green’s current site says each product has a corresponding Certificate of Analysis and that packaging QR codes can route buyers to the applicable third-party report. PP-003 used that system to tie the Relief Full Spectrum CBD Balm to batch AG-202603-RB.
Sampled Product Passports: PP-003: Relief Full Spectrum CBD Balm · PP-017: Rest Organic Full Spectrum CBD Gummies
Return Terms Do Not Fully Agree
Aspen Green’s current return-policy help page and Terms of Sale describe a 30-day return period. Other current Aspen Green collection copy still promotes a 60-day satisfaction guarantee. Because both messages remain public, Refund Terms is marked Concern.
Read Aspen Green’s return policy · Read Aspen Green’s Terms of Sale
Subscription Controls Are Clearer
The current Subscribe & Save page says subscribers can pause, skip, swap, change timing and cancel anytime without commitments or fees. That supports a Pass for Subscription Cancellation.
Legal Wording Needs Caution
Some current Aspen Green collection pages state that its CBD products are legal to purchase in all 50 states or that the company ships CBD to all 50 states based on the federal hemp threshold. CBDCafe treats broad legality statements cautiously because state rules, product composition and effective dates can differ.
See the CBD & Hemp Laws for dated legal coverage.
Review Scope
- Report Card ID: BR-003
- Review level: Documentation Review
- Commercial relationship: No commercial tie recorded
- Customer service test: Not Tested
- Last checked: September 5, 2026
- Current status: Concern
Related: All Brand Report Cards · CBD Return Policies and Subscription Terms · CBD Product Passports